Shipping policy

Shipping Policy

At Hyperbaric Center, we are committed to delivering your premium hyperbaric equipment securely and efficiently. Because our products are high-value, heavy-freight items, our shipping, handling, and delivery processes are carefully managed to ensure your unit arrives in perfect condition.

1. Shipping Timelines & Fulfillment Options

We offer two distinct fulfillment tracks depending on whether you purchase a completely bespoke custom build or a unit from our active production runs.

Track A: Custom Manufactured Units (Made-to-Order)

For fully customized hyperbaric chambers tailored to your exact specifications:

Production & Handling Time: Approximately 30 to 40 business days are required for custom engineering, assembly, and rigorous quality control testing.
Transit Time: 10 to 15 business days via specialized freight shipping, depending on your destination within the United States.
Estimated Total Delivery Window: Generally 45 to 55 calendar days from the date of order confirmation.

Track B: Active Production Run Units (Expedited Fulfillment)

We routinely run specialized batches of our most popular configurations to accelerate delivery times.

Current Batch Availability: We currently have an active production run of ten (10) brand-new 2.0 ATA Red Light Therapy units in progress.
Estimated Total Delivery Window: Because these units are already moving through the manufacturing pipeline, they feature significantly shorter fulfillment windows. Orders placed for these specific batch units bypass standard manufacturing queues and can be delivered much sooner. Contact our team at checkout for the precise delivery date of your batch unit.

Please note: Delivery timelines are estimates and may vary slightly based on the level of technical customization and regional carrier freight schedules.

2. Shipping Costs & Rates

Freight and Delivery Quotes: Due to the specialized weight, dimensions, and sensitive electronic nature of hyperbaric chambers, professional delivery and setup costs are calculated dynamically.
Shipping rates are provided transparently during the consultation process or calculated directly at checkout based on your exact physical location and property accessibility.

3. Delivery Day Requirements & Freight Handling

All hyperbaric chambers are shipped via premium freight carriers and require specialized handling:

Delivery Appointment: The freight carrier will contact you directly via the phone number provided at checkout to schedule a specific delivery window.
Adult Signature Required: A person aged 18 or older must be present at the time of delivery to inspect the shipment and sign the delivery receipt.
Property Access: Please inform us prior to shipping if your delivery location has restricted access, tight turns, or requires liftgate service, as these factors may affect delivery timelines.

4. Order Tracking

Once your hyperbaric chamber completes its final inspection and is securely loaded onto the freight transport, you will receive a shipping confirmation email containing your freight carrier details and a tracking number to monitor your shipment's journey in real time.

Contact Our Logistics Team

If you have questions regarding transit routes, specific delivery windows for our active 2.0 ATA production run, or custom build timelines, please reach out to our team: